Microsoft Office 365 Support and Recovery Assistant

Microsoft has announced the first public beta of the Office 365 Support and Recovery Assistant is now available. You can download it from

The Office 365 Support and Recovery Assistant helps users troubleshoot and fix their account or profile related Outlook issues. The assistant performs a series of diagnostics tests to identify the root cause of issues, such as verifying users’ credentials, licenses, updates to Outlook clients, and whether Outlook servers are reachable. Depending on the test results, it can offer to automatically fix problems for users or provide instruction on recommended solutions. All the diagnostics results are saved in a log file for users to share with their Outlook admin or support engineers for further investigation. Each time you run Office 365 Support and Recovery Assistant, it automatically gets updated to its latest version, so it can troubleshoot any new Outlook problems.

Video: The New Mobile Device Management Service for Microsoft Office 365

With Built-in Mobile Device Management (MDM) for Office 365, you can now control and secure the access to corporate resources. Built in MDM for Office 365 provides key capabilities for Selective Wipe, Device management and Conditional Access, which can be further expanded with Microsoft Intune. For more information click here.

Exchange Online Email: •Configure IP Allow and IP Block Lists in EOP

This introductory video will help you use Exchange Online Protection (EOP) to protect your mailboxes. This video is applicable for EOP standalone customers who are protecting on-premises mailboxes such as Exchange Server 2013, and for Exchange Online customers whose cloud-hosted mailboxes by default are protected by EOP. 

Extending Exchange, Outlook and OWA across platforms and devices with the new app model

Can the new mail apps save you time to automatically generate personalized and data-driven email?  This week Jeremy is joined by Jason Henderson from the Exchange engineering team to answer this question and more. They explain not only how mail apps work, but also show how to build and preview them using Visual Studio and how apps can insert data directly from a web service into the body of an email. Jason also describes how OAuth is used to provide secure and scoped access to content, tasks or calendar as well as how an app can be written once and consume within Windows, OWA for iPad/iPhone and the upcoming OWA for Android app.